Meet the Power Systems Service Manager

Tim Dailey

Hi, I’m Tim Dailey, Milton CAT’s Milford, MA, power systems service manager. Caterpillar equipment and Milton CAT have always been important parts of my life. When I was little, my dad would drive me through the Milton CAT yard as a special treat. I loved seeing all the large CAT machines and knew I wanted to work with them one day.
 
While finishing my bachelor’s degree at Westfield State University, I worked as a summer intern in Milton CAT’s parts warehouse. I had a hands-on opportunity to develop my skills and build my confidence. My summers at Milton CAT further inspired my passion for the equipment industry.
 
I have been at the company for 12 years but continue to learn new skills every day. By taking on a variety of roles in the service department I have been challenged to become the best version of myself.  Throughout my career, I have worked as a key on our ERP service team, project manager, and service operations manager. I am kept on my toes as I am encountering new people in new industries every day.
 
The supportive culture makes Milton CAT stand out for me. As a manager, I try to further foster this positive culture by maintaining a high level of communication. Although we are a big company, everyone is always looking out for one another. My colleagues were extremely encouraging and understanding while I was completing my master’s degree at night and throughout my career.
 
I consider myself a man of many hobbies outside of the office. I enjoy playing guitar and brewing my own beer.